Hanna Atkins

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OBJECTIVES                                                                                                                                                       

Bachelors of Arts in Communication Studies from the University of Northern Colorado. Four years of collegiate division one athletics on the UNC Women's Golf Team. Four years of active positions on NCAA Student Athlete Advisory Committee (Big Sky Conference). Strong communication skills, social media knowledge, 14 years of golf experience, and customer service experience.

EDUCATION                                                                                                                                                       

Bachelors of Arts in Communication | University of Northern Colorado 

2015-2019

· Major: Communication Studies

· Minor: Business Administration

· Dean's List

Coursework & Research in:

· Communication Studies

    - Interpersonal    - Intercultural

    -Organizational  - Nonverbal 

    - Small Group      - Public Speaking

·  Marketing

·  Business Management

·  Recreation, Tourism, and Hospitality

·  Psychology

·  Sociology

·  Mass Media

·  Technology Addiction

Graduated from Pinnacle High School  |  Phoenix, AZ

Class of 2015

KNOWLEDGE & CLASSES                                                                                                                          

BUSINESS ORGANIZATION

· Organizational behavior, individual behavior and management topics such as motivation, leadership, organization design, organizational theory, diversity, international management and ethics. 

COMPUTER INFORMATION SYSTEMS

·  Focused on applying appropriate computer technology and applications to leading edge programs. Skills include spreadsheets, graphics, word processing and operating systems.

HEALTH COMMUNICATION

· Concentrates on developing and implementing communication relationships in order to coordinate and align customer experience, communicate program expansions and compile data for reports. 

SKILLS & ABILITIES                                                                                                                                          

Technology 

· Knowledge of basic operating systems like Microsoft Word, 

Microsoft, Excel, PowerPoint and Access, Apple

· Efficient in computerized databases, including searching, locating, and inputting information

Leadership

· University of Northern Colorado: 

- Women’s Golf Team Captain

· First Tee of Phoenix MVP

Communication

· Excellent written, verbal and interpersonal communication skills

· Energetic and customer service oriented

· Exhibit outstanding customer service in high stress situations

EXPERIENCE                                                                                                                                                       

CALLAWAY GOLF   |    MASTER FITTER

• Provide personalized product specifications to players

• Conduct player fittings using Callaway’s fitting protocol using launch monitor specifications.

TOPGOLF    |     GUEST SERVICES

• Greet guests and process payments to sign up guests for memberships.

• Enhance the guest experience

GOLF GALAXY   |   MANAGER : SALES LEAD  

2019-2020

• Communicated thoroughly to  direct on-floor work assignments, leading & communicated company objectives to associates, and provided on-floor training of all associates 

• Upheld company standards for merchandise presentation of the 

best apparel and equipment brands in the golf industry.

STUDENT-ATHLETE  |  WOMEN'S GOLF 

UNIVERSITY OF NORTHERN COLORADO

2015-2019

· Led team coercion through various team events. 

· Sharpened small group, interpersonal and intercultural  communication skills by collaborating and enhancing team dynamics.

NCAA D1 STUDENT ADVISORY COMMITTEE | BIG SKY CONFERENCE

UNIVERSITY OF NORTHERN COLORADO

2015-2019

· Division 1 SAAC fulfilled its mission by soliciting student-athlete responses to proposed NCAA legislation, reviewing and commenting on governance structure, suggesting potential NCAA legislation. 

· Actively participated in the administrative process of athletics programs.

FUNDRAISER LEADER FOR NATIONAL NON-PROFIT

2019

 · Led teams to raise awareness for a non-profit through social media and graphic design printed ads for events and fundraisers.     

· Successfully reached 2,967 people in Greeley, Colorado in two days.

**SEE SHOWCASE FOR INSIGHTS **

MURDOCH'S RANCH AND HOME SUPPLY 

GREELEY, CO

MAY - JULY 2018

· Assisted customers locate products through store knowledge to ensure maximum customer service and store profit.

· Increased daily sales by informing customers of product features and performance.

BOOMERANG LINKS  GOLF COURSE  &  HIGHLAND HILLS GOLF COURSE  

BIG RED GOLF |  GREELEY,  CO

MAY 2017 - AUGUST 2018

· Opened and closed cash register ensuring correct balance and made evening deposits.

· Developed relationships with customers to achieve superior customer service

· Managed tee sheet, scheduled reservations, and answered phone calls to ensure seamless golf course operations. 

CODE 4 SECURITY  |   COLORADO

2016-2019

· Teams are trained in safety and de-escalation procedures, consistent with the procedures used by law enforcement.

-Venues:

· Back Stage Concerts   ·  Personal Security

 · Pyrotechnic Security   ·  Bars

REFERENCES                                                                                                                                                    

Contact for more information